jili789 Privacy Policy – How Your Personal Data Is Collected, Used, and Protected

When you register for a jili789 account, we collect the personal details you provide directly, including your full name, date of birth, email address, mobile number, and your preferred payment method details such as your GCash or bank account information in Philippine pesos. During the identity verification process, we may also request a copy of a government-issued ID, such as a Philippine passport, driver's licence, or SSS card, to confirm your identity and age eligibility. When you use the platform — whether placing bets, playing slot games, or making a deposit — we automatically collect technical data including your IP address, device type, browser version, and session activity logs. We also collect information about your betting and gaming history on the platform, which helps us personalise your experience and comply with responsible gaming obligations. All information collected is limited to what is necessary for the operation of the platform and the fulfilment of our legal obligations under Philippine law.

The personal information you provide is used primarily to create and manage your jili789 account, process your PHP deposits and withdrawals, verify your identity, and ensure that you meet the minimum age requirement of 21 years as required under Philippine gaming regulations. We also use your data to communicate with you about your account, including transaction confirmations, security alerts, and responses to support enquiries sent to [email protected]. Your activity data helps us detect and prevent fraud, money laundering, and other prohibited activities on the platform, and to comply with any reporting obligations we have under Philippine law. Where you have opted in, we may use your contact details to send you relevant platform updates or promotional information — you can opt out of these communications at any time by contacting our support team. We do not sell, rent, or trade your personal data to third parties for their own marketing purposes under any circumstances.

jili789 may share your personal data with trusted third-party service providers who assist us in operating the platform, such as payment processors that handle your PHP transactions, identity verification services, and cloud infrastructure providers — all of whom are contractually required to handle your data securely and only for the purposes we specify. We may also disclose your information to Philippine regulatory authorities, law enforcement agencies, or courts where we are legally required to do so, for example in connection with an investigation into fraud, money laundering, or underage gambling. In the event that jili789 undergoes a business restructuring, merger, or acquisition, your data may be transferred to the successor entity, subject to the same privacy protections described in this policy. We will never share your personal data with unrelated third parties for advertising or profiling purposes without your explicit consent. Any third party that receives your data on our behalf is bound by strict confidentiality and data security obligations.

We retain your personal data for as long as your jili789 account remains active and for a reasonable period thereafter, in order to comply with our legal obligations, resolve disputes, and enforce our agreements. Transaction records and identity verification documents are typically retained for a minimum of five years following the closure of your account, in line with Philippine anti-money laundering requirements. Technical logs and session data are retained for shorter periods and are used primarily for security monitoring and fraud detection purposes. Once the applicable retention period has expired, your data is securely deleted or anonymised so that it can no longer be linked back to you as an individual. If you would like to request the deletion of your account and associated data before the standard retention period ends, please contact us at [email protected] and we will assess your request in accordance with our legal obligations.

As a player based in the Philippines, you have the right to access the personal data we hold about you, to request corrections if any information is inaccurate or incomplete, and to request the deletion of your data subject to our legal retention obligations. You also have the right to object to certain types of processing, such as direct marketing communications, and to withdraw your consent to data processing at any time where consent is the legal basis for that processing. If you believe that jili789 has handled your personal data in a way that violates your rights, you have the right to lodge a complaint with the National Privacy Commission of the Philippines. To exercise any of these rights, please send a written request to [email protected] with sufficient detail to allow us to identify your account and respond appropriately. We aim to respond to all data rights requests within a reasonable timeframe and will keep you informed of the progress of your request throughout the process.

jili789 uses industry-standard technical and organisational security measures to protect your personal data from unauthorised access, disclosure, alteration, or destruction, including encrypted data transmission, secure server infrastructure, and access controls that limit who within our organisation can view your information. Your account is protected by a password that only you should know — we strongly recommend using a unique, strong password and enabling any additional security features available on your account. We will never ask you to share your password via email, live chat, or any other channel, and any message claiming to be from jili789 that requests your login credentials should be treated as fraudulent and reported to us immediately. While we take every reasonable precaution to protect your data, no online platform can guarantee absolute security, and you also play an important role in keeping your account safe by logging out on shared devices and keeping your contact details up to date. If you suspect that your account has been compromised, please contact [email protected] immediately so we can take prompt action to secure it.

jili789 may update this Privacy Policy from time to time to reflect changes in our data practices, platform features, or applicable Philippine law. When we make material changes, we will notify registered players via the email address associated with their account and update the "last reviewed" date at the bottom of this page. Your continued use of the jili789 platform after any update constitutes your acceptance of the revised Privacy Policy. We encourage you to check this page periodically so that you are always aware of how your personal data is being handled. This Privacy Policy was last reviewed in 2025 and applies to all players using the jili789 platform from the Philippines. For related information, please also review our Terms and Conditions and Responsible Gaming pages.